AUTOMATIC REMINDERS
Free your staff from lengthy calls, while providing your patients with more flexibility in confirming their visits!
Our state of the art system reminds and confirms patient appointments quickly, easily and dependably.
We automatically invite patients who received care in your office to complete a satisfaction survey form.
No show? No excuse.
Patients can confirm appointments from any mobile device or directly from your website using our Patient Portal. They can confirm with a simple key stroke or mouse click on any type of phone or computer. The system is available 24/7, anywhere, at any time, on any day.
Your patients will love the convenience. You will love the results.
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Fewer empty chairs draining your business.
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Fewer time-consuming phone calls for your busy staff.
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More satisfied patients and a better image for your practice.
No shows?
They may be costing you a lot!
Studies show that the "No Shows" rate is significant in almost all medical appointments. From 10% to up to 35% in some dental specialties. That is hundreds of appointments simply evaporating from your books and what is worse is that this is in addition to all cancelled appointments.
Filling a no show with another appointment is usually impossible. A No Show is not predictable and by definition occurs at the time of the appointment. This is simply revenue not realized which means this is revenue lost for your practice.
It's also difficult to compensate the No show loss by "fees."
First, "No Show" fees only compensate part of the revenue lost, they are difficult and delicate to collect and finally "No Show" fees are very badly perceived and have a tendency to scare patients away from your practice.
It's now observed that automatic phone reminders are extremely efficient, reducing the risk from 20% to 70%. Using the latest technology by reminding patients on their mobile is even more efficient since your can reach patients where ever they are. AppointMaster offers the exclusive capability to reach patients by phone, email or text. This is then the ultimate protection tool your practice can use to minimize the risk of No Shows.
PATIENT SURVEYS
We automatically invite patients who received care in your office to complete a satisfaction survey form.
